Automation · Integration · Custom Software for Insurance Brokerages & MGAs
Handle more accounts without adding more administrative staff.
Fapbric connects submission intake, document handling, your AMS and CRM, carrier communication, and service workflows — so producers and account managers spend their time on clients and risk, not re-keying data.
Fixed-fee engagements · Senior-led engineering · Built around your existing systems
Where account-manager capacity disappears
Submissions buried in email
Producer submissions arrive as unstructured email with attachments that someone must open, read, and re-enter.
Submission turnaround stretches, and account managers become data-entry staff.
Missing information discovered late
Incomplete submissions surface only when someone finally processes the file.
Every back-and-forth for missing data adds days — and stale submissions lose markets.
Certificates and routine service requests
COIs, endorsements, and policy questions interrupt account managers throughout the day.
High-value renewal and retention work loses out to routine paperwork.
Renewal follow-up by memory
Renewal preparation depends on spreadsheets, reminders, and individual habits.
Late renewal starts compress timelines and put retention at risk.
Example workflow: submission intake → account manager
An example workflow — every implementation is designed around your actual systems and process.
Automate the routine. Keep judgment where it belongs.
Good automation routes decisions to the right person instead of removing them. In this industry, that means the following always stay human:
- Coverage decisions and risk judgment
- Carrier selection
- Binding authority
- Compliance-sensitive decisions
- Client advice
The business impact
- More accounts handled per account manager
- Faster submission turnaround to markets
- Renewals started on time, every time
- Routine service requests handled without interrupting client work
- Producer capacity pointed at production, not paperwork
More workflows worth examining
- COI request handling
- Renewal preparation workflows
- Endorsement requests
- Policy-change workflows
- Claims-notification routing
- Client onboarding sequences
Work with the systems you already use.
Fapbric is not trying to replace your software. These are examples of systems commonly found in this industry — we work with the technology already inside your business wherever practical, and we are not implying partnerships with any vendor listed.
Sometimes automation isn't the whole answer.
Connecting your existing software may solve the problem. In other cases, the missing piece is a custom internal tool, a customer or employee portal, a new connection between systems, or software built specifically around the process. Fapbric builds those too.
You don't need to know what technology you need. Bring us the business problem.
Automation backed by real software engineering.
Work that touches your live business systems is an engineering problem: secure connections, clear business rules, careful error handling, visibility when something goes wrong, and clear ownership. Fapbric builds automation — and the custom applications, internal tools, and system connections around it — as production software, led by senior engineering experience from some of the world's most demanding technology environments.
Enterprise Engineering Experience
Senior engineering experience supporting enterprise environments including Nike, Walmart, American Express, Starbucks, Yahoo, Macy's and others.
Experience reflects project and contract engineering work performed personally by Fapbric's principal, including engagements delivered through third-party consulting firms. Organizations shown are not represented as Fapbric clients or endorsers.
Start with one workflow worth fixing.
We begin by understanding how the process works today, where time or revenue is being lost, which systems are involved, and what a better operating model should look like. If the opportunity makes sense, Fapbric scopes the implementation before work begins.
Fixed-fee · Scoped before implementation begins
Automation doesn't stop when it goes live.
Business processes change. APIs change. AI models evolve. New edge cases appear. And once one high-value workflow is automated, the next opportunity often becomes obvious.
Monitor
Know when a critical process stops working or behaves unexpectedly.
Maintain
Handle software changes, connection changes, and updates that affect the system.
Optimize
Improve the process as real-world use reveals better ways to run it.
Expand
Add new processes and connections as the business grows.
Fapbric can remain involved through a Managed Automation relationship to keep the systems we build reliable, current, and improving.
What would this look like inside your agency?
Bring us one process your team repeats every day or every week. You don't need to know whether the right answer is automation, an integration, or custom software — show us what is slowing the business down, and we'll help determine what should be automated, what should stay human, and whether it's worth building.